FAQ

Our MOQ is flexible. We accept small trial orders for both pumps and parts so you can validate quality in your market first. Volume pricing tiers apply as quantities grow.

Sample lead time and mass production lead time are confirmed at quotation. Popular pump sizes and diaphragm references are kept in stock, which keeps lead times short.

Standard trade terms apply — T/T is the baseline, with other options (L/C, PayPal for samples) discussed per order.

Express, air and sea freight depending on order size and destination. We consolidate shipments for mixed orders and confirm delivery windows at quotation.

Yes. Samples are available for most pumps and parts before mass production, so you can verify fit and quality in your own market first.

We supply OEM-compatible replacement parts manufactured to match original specifications. We are an independent supplier and not affiliated with Wilden, ARO, Sandpiper, Graco Husky or Yamada.

Check the part number on your old part or the pump nameplate, then match it in our reference tables. If unsure, send us a photo — we identify and confirm fitment for free.

Yes. Send us the OEM part number and pump model. We source hard-to-find references through our parts network; most requests are answered within 24 hours.

Our compatibility check is designed to prevent this — we confirm pump model, part number and media before quoting. If we confirm wrong, we correct it.

Yes. We assemble rebuild kits combining diaphragms, valve balls, seats, gaskets and O-rings for common pump models. Send your pump model for a kit list.

We manufacture AODD pumps from 1/4" to 3" port sizes in PTFE, polypropylene, stainless steel and aluminium, covering flows from a few litres to 680 L/min.

Match wetted material to your media: aggressive chemicals → PTFE; general duty → polypropylene; food/sanitary → stainless steel; paints & fuels → aluminium. Elastomers follow the same logic.

Yes. OEM/ODM is core to our business — custom branding, packaging, and specification variations are available. Samples are provided before mass production.

No — they run entirely on compressed air. This makes them safe in hazardous areas, suitable for remote sites, and free of motor and seal failure points.

Most models self-prime from dry up to about 4-6 m (13-20 ft) of water depending on model and diaphragm material.

Every pump is air-tested at rated pressure before shipment. Parts are verified against OEM references, and materials are confirmed with the supplier chain before dispatch.

Material certificates, test reports and CE documentation are provided with orders where applicable. For food applications we supply FDA-compliant elastomer documentation.

Yes — datasheets, dimensional drawings, installation manuals and elastomer compatibility charts are available on request.